FAQ
’MomDad’ is the label that will ONLY bring you a range of 100% Natural Home and Personal Care products. These naturally formulated and non-toxic products are carefully crafted keeping in mind the primary concern of all Moms & Dads – to provide you with health & happiness.
We know you don’t like waiting. So, unless the item requested is in short supply, we ship your order within 24 hours, even on weekends. However, at times due to high demand, our shipping partners request upto 7 days to complete the orders. So, the typical time frame is upto 7 days for standard deliveries. To help you track your shipment, we will email you the tracking number as soon as your order is on its way to you.
We offer a 15 days no questions asked return and replacement policy. Simply call our support number at 89281 23751 (Monday to Friday, 10 AM - 6 PM). If you don’t like calling people, you can also write to us at care@noble-earth.com and we will get you sorted. 4.
In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request.
For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
Please use the 'CONTACT US' form and we will be happy to help you.